Shipping Policy

Last Updated: 20/07/2026

At DAKSHATA RETAIL PRIVATE LIMITED, we are committed to ensuring that your clothing and fashion products are delivered safely, securely, and within the expected timeframe. This Shipping Policy explains how we process, dispatch, and deliver your orders when you shop through our website.

Shipping Coverage

We currently provide delivery services across India.

All orders will be shipped to the delivery address provided during checkout. Customers are requested to verify their shipping details carefully to avoid delivery delays or unsuccessful delivery attempts.

Order Processing Time

Orders are generally processed within 1–2 business days after successful payment confirmation.

Orders placed on Sundays, public holidays, or during special occasions may be processed on the next available working day.

During festive seasons, promotional campaigns, or periods of high order volume, processing times may be slightly extended.

Delivery Timeline

Our estimated delivery timeframe is:

Standard Delivery: 3–7 business days depending on the delivery location and courier service availability.

Delivery timelines may vary due to factors including:

  • Remote or restricted delivery locations

  • Weather conditions

  • Public holidays

  • Courier partner delays

  • Transportation issues

  • Natural disasters or other circumstances beyond our control

Once your order is dispatched, tracking details will be shared through email or SMS (where available).

Shipping Charges

Applicable shipping charges will be displayed during checkout before completing your purchase.

Any free shipping offers, discounts, or promotional shipping benefits will be communicated through our website.

Additional charges may apply for certain remote locations or special delivery requirements, where applicable.

Packaging and Handling

We take special care while packing every order to ensure that your products reach you safely and in excellent condition.

All clothing, fashion items, and accessories are carefully packed using suitable packaging materials to protect them during transportation.

Delivery Partners

We work with reliable third-party courier and logistics partners to provide safe and timely delivery services across India.

The delivery partner may vary depending on your location, product availability, and service coverage.

Delayed or Failed Deliveries

While we make every effort to deliver your order within the estimated timeframe, delays may occur due to circumstances beyond our control.

If your order is significantly delayed or you have not received your shipment within the expected delivery period, please contact our customer support team for assistance.

Incorrect Address or Failed Delivery Attempts

Customers are responsible for providing accurate delivery information during checkout, including:

  • Full Name

  • Complete Shipping Address

  • Landmark (if applicable)

  • PIN Code

  • Mobile Number

DAKSHATA RETAIL PRIVATE LIMITED will not be responsible for delays, additional charges, or failed deliveries caused due to:

  • Incorrect or incomplete address details

  • Incorrect contact information

  • Customer unavailability during delivery attempts

  • Refusal to accept the shipment

If an order is returned to us due to failed delivery attempts or incorrect address information, additional shipping charges may apply for re-dispatch.

Order Tracking

Once your order has been shipped, you will receive tracking information through email and/or SMS containing the shipment tracking number and tracking link (where available).

You can use the provided tracking details to check your order delivery status.

Lost or Damaged Shipments

If your order arrives damaged, tampered with, or is lost during transit, please contact us within 48 hours of delivery or the expected delivery date for lost shipments.

To help us investigate the issue, please provide:

  • Order Number

  • Images of the package and product

  • Unboxing video (recommended)

We will coordinate with our logistics partners and work towards providing an appropriate resolution.

Contact Information

For any shipping-related queries or assistance, please contact us:

DAKSHATA RETAIL PRIVATE LIMITED

Email: info@dakshataretail.com

Phone: +91 9949820068

Address:

3rd Floor, H.No. 7-1-58, Flat No. 302, Surekha Chambers, Ameerpet Road, D.K. Road, Lalani & Company, Ameerpet, Hyderabad, Telangana – 500016, India.